SBHIS is here — a real team of licensed Medicare specialists ready to help you across Oʻahu and every island. In person or by phone, in your language, at no cost to you.
You're not calling a hotline that reads from a script. You're working with licensed specialists who know Hawaii, know the plans available on your island, and stay with you year after year.
Backed by SBHIS's full call center and support staff on the mainland — so someone is always available when you need us.
Hawaii is home to many communities, and Medicare shouldn't be lost in translation. Our team helps you one-on-one in five languages — with the same care in every one.
More than one agent, more than one phone number. Here's what you get when Hawaii's SBHIS team is in your corner.
Reach a live person, not a menu. Our support team keeps your questions moving between enrollment periods, all year long.
Agents on the ground in Hawaii, plus specialists available by phone — so you're covered whether you're in Honolulu or on a neighbor island.
We compare the Medicare plans available on your island across carriers and find the best fit. Our help is always free — you never pay us a dollar.
English, Spanish, Vietnamese, Chinese, and Russian — explained clearly, so you understand exactly what you're signing up for.
Meet face-to-face or handle everything over the phone — whatever's easiest for you. We come to you.
Medicare changes every year. Your SBHIS team reviews your plan each Annual Enrollment Period to make sure it still fits.
Whether you're turning 65, new to the islands, or just want a second opinion on your plan — we're ready to help, at no cost and no obligation.