Contact Us

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For member questions, call 1-888-816-9881 or visit any of our 20+ offices. For department-specific inquiries, see below.

Member Helpline

1-888-816-9881

Mon–Fri · 8 AM–6 PM Pacific
Speak with a live agent, in your language.

Nearest Office

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20+ offices across CA, AZ & FL.
Walk in, no appointment needed.

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We'll respond within one business day.

Headquarters

740 Bay Boulevard, Chula Vista, CA 91910
Main: 619-621-2000  ·  Fax available on request

Member Services

General Member Help
SBHIS HQ
SBHIS L Street
Sales Line

Headquarters Departments

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Your information is kept private and never sold. We'll reach out in your preferred language.

We respect your privacy, and your information will not be shared without your permission. SBHIS or a licensed agent is not connected with or endorsed by the United States Government or the federal Medicare program. Calling or submitting this information will connect you with a licensed insurance agent, a licensed and certified representative of Medicare Advantage Organizations (HMO, PPO, and PFFS) and Prescription Drug Plans with a Medicare contract. Enrollment in any plan depends on contract renewal with the Centers for Medicare & Medicaid Services (CMS). There is no obligation to purchase anything. We do not offer every plan available in your area. For information on all available options, please visit Medicare.gov, call 1-800-MEDICARE, or contact your State Health Insurance Assistance Program (SHIP).