Administrative Assistant – Vista, CA CLOSED

by SBHIS Admin | Feb 14, 2020 | careers

Administrative Assistant – Vista, CA

SBHIS is an insurance agency that specializes in helping people with Medicare find the plan that best suits their needs. We believe that having the right plan to go along with Medicare may be one of the most important decisions a Medicare eligible individual has to make. We apply our mission in all we do and that is “to care, simply, educate and provide options for Medicare Beneficiaries.”

We have an immediate opening for an Administrative Assistant position at our Vista office.

This position will answer and screen telephone inquiries; prepare, review, and compose reports and correspondence; organize and track projects and project resources; meet critical deadlines. Duties include a wide variety of critical tasks ranging from following up on the status of projects with clients to maintaining business/contract files, generating business reports, charts, and correspondence.

KEY DUTIES AND RESPONSIBILITIES:

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Research and compile monthly calendar of events for Agents.
Order marketing materials for each event as well as general marketing request by Agents and Brokers
Coordinate with Agents to make sure they attend trainings and meetings.
Assist with reports as needed in our SIMS database
Communicate with customers, employees and other individuals to answer questions, disseminate or explain information, take orders and address complaints
Directs visitors by maintaining employee and department directories; giving instructions.
Compile, copy, sort and file records of office activities, business transactions, and other activities.
Operate office machines, such as photocopiers and scanners, facsimile machines and personal computer.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Answer and direct incoming calls following proper phone procedures and policies.
Coordinate RV monthly calendar of events and follow up with the outcome of each event
Must be able to handle rapidly changing situations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Adheres to all company policies, procedures and business ethics codes
Assumes other responsibilities as required or requested by upper management

KNOWLEDGE AND SKILLS:

Exceptional telephone skills.
Excellent written and oral communication as well as listening skills.
Should enjoy working with clients and developing healthy relationships
Able to establish and maintain healthy working relationships with employees
Team work, good attitude, organize, detail oriented
Ability to handle sensitive and confidential information

EDUCATION AND EXPERIENCE

1 Year of Admin and/or general office experience.
Bilingual- English and Spanish; ability to professionally communicate with all clients, employees, and guests.

Job Type: Full-time

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SORRY THIS POSITION IS CLOSED

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Marketing Outreach Specialist – Bakersfield, CA CLOSED

by SBHIS Admin | Feb 6, 2020 | careers, Marketing Outreach Specialist

Marketing Outreach Specialist – Bakersfield, CA

SBHIS Insurance Services is an insurance agency with rigorous standards and highly qualified professionals that specialize in products related to Medicare. Our commitment to quality, integrity and education has earned us a trusted name in the communities we proudly serve. We have worked hard to earn a loyal following of clients that trust us. We work even harder to keep them and provide a lifetime commitment to service.

JOB SUMMARY

The Marketing Outreach Specialist, develops, plans and implements the outreach (community and member) programs, and marketing strategy for events and activities. He/she outreaches to interested candidates and members in compliance with CMS regulations for Medicare/Medicaid and according to the prescribed rules and regulations of the Medicare/Medicaid Contract.

KEY DUTIES & RESPONSIBILITIES

Promotes SBHIS products and directly assists with accomplishing outreach and enrollment goals.
Organizes and develops successful marketing enrollment events.
Develops and maintains relationships within the business and community organizations.
Contacts facilities in service areas to arrange meetings, ensuring all locations meet CMS requirements.
Provides direct member outreach including education through multiple channels, i.e., telephone outreach, new member orientations, individual member meetings.
Participates in strategy meetings as necessary and make recommendations regarding SBHIS projects.
Assists in preparation of all marketing and education events, activities and all presentations to eligible candidates, community partners, provider partners, etc.
Assumes other responsibilities as required or requested by upper management.

QUALIFICATIONS

Must have experience in creating and executing presentations
1+ years of sales and/or marketing. Experience in HMO/Managed Healthcare or Insurance Industry.
The employee must be flexible to work or to swing shifts.
Proven leadership and ability to drive sales teams.
Bilingual

BENEFITS

Health Insurance
401k
Vacations

Job Type: Full-time

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SORRY THIS POSITION IS CLOSED

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CSR – Customer Service Representative in AZ – CLOSED

by SBHIS Admin | Mar 6, 2020 | careers, csr

CSR - Customer Service Representative in AZ - <span style="color:red;font-weight:bold;">CLOSED</span> 3

CSR – Customer Service Representative in Phoenix, AZ

Medi Healthcare Solutions is Rapidly Growing! We are a call center, specialized in supporting insurance agencies and their agents; Our clients help people with Medicare find the plan that best suits their needs.

We are hiring experienced Customer Service Representatives to join our Team! If you are a hard working professional, MHS is a great place to grow your career. We offer full time positions, paid training and bonuses throughout the year.

Responsibilities and Duties

The Representative will be responsible for the following tasks:

Able to handle a high volume of calls daily
Lead management; Work assigned (company generated) leads in a timely manner directed by management.
Maintain up to date and clear information about assigned leads in company lead management system.
Complete the necessary calls to achieve/Exceed your monthly sales target (as instructed by management).
Follow up on your book of business within the time allocated by management.
Display a courteous and empathetic attitude to all customers
Communicate with field sales representatives to provide pertinent information.

Qualifications and Skills

Must be able to set appointments for pre-existing clients and new prospects for health care insurance. We require AGGRESSIVE, SELF MOTIVATED AND DEPENDABLE Individuals that have call center experience (inbound and outbound). We are looking for a phone pro who knows how to make the most of opportunities.

-Bilingual Preferred – English/Spanish/Vietnamese/Mandarin/Cantonese/Tagalog
-Background Check Required

Company offers growth through training and assistance in licensing for health & life Insurance.

Job Type: Full-time – This position is located in Phoenix, AZ

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SORRY THIS POSITION IS CLOSED

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Human Resources Generalist – OPEN

by SBHIS Admin | Aug 12, 2021 | careers, Human Resources

Human Resources Generalist

SBHIS Insurance Services is an insurance agency dedicated exclusively to helping Medicare beneficiaries find the plan that best suits their needs, all of our services are free of charge. Our company’s mission is simple, we believe in “Making Medicare Easier,” and everything we do revolves around this. Our company’s core values require that we treat everyone with care and integrity. Our values support a culture that is innovative, diverse, and quickly adapts to change.

The Human Resources Generalist coordinates Human resources activities including but not limited to employment and employee relations.

DUTIES AND RESPONSIBILITIES:

· Assist with administration of company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal and state legal requirements.

· Recruits and interviews candidates; provides management with hiring recommendations.

· Coordinates hiring process, including but not limited to conducting background and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communication.

· Coordinates and/or conducts employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, and employee recognition programs.

· Coordinates programs to attract qualified candidates through the design and placement of position announcements, advertising, and/or participation in job fairs.

· Conducts exit interviews with employees; communicates findings to management.

· Responds to inquiries regarding the organization’s processes, policies, procedures, and programs.

· Conducts ongoing information and training sessions to develop employees and provide support and problem resolution.

· Coordinates distribution/communication of projects including but not limited to Employee Policy handbook, 401(k) open enrollment, and employee recognition.

· Identifies potential employee-relations issues and makes recommendations to management.

· Conducts investigations into claims of harassment or other company-guideline violations.

· Coordinates administration of workers’ compensation and unemployment claims.

· Assists in administration of company compensation and benefits programs.

· Performs other related duties as assigned by management.

QUALIFICATIONS:

· Bachelor’s degree (B.A.) or equivalent, two to four years related experience, or equivalent combination of education and experience.

· Working knowledge of HR laws and regulations.

· Basic competence in duties and tasks of supervised employees.

· Experience in recruiting and staffing.

· Strong organizational, problem-solving, and analytical skills.

· Ability to manage priorities and workflow.

· Ability to work independently and as a member of various teams and committees.

· Proficient on ADP workforce preferred

· Proven ability to handle multiple projects and meet deadlines.

· Strong interpersonal skills.

· Ability to prepare reports and business correspondence.

· Ability to deal effectively with a diversity of individuals at all organizational levels.

· Good judgement with the ability to make timely and sound decisions.

· Creative, flexible, and innovative team player.

· Commitment to excellence and high standards.

· Excellent written and verbal communication skills.

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

· Ability to effectively communicate with people at all levels and from various backgrounds.

· Bilingual skills a plus (English/Spanish)

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Application Processor – OPEN

by SBHIS Admin | Jun 8, 2022 | Application Processor, careers

Application Processor

Full Time multi-tasking, dependable, detail oriented and organized application processor needed for Insurance agency. We have 14 offices across the state and looking to fill this position immediately for our Chula Vista Office.

The Application Processor will be responsible for the following tasks:

· Receive enrollment applications and verify that the information is complete.

· Reviews the application to confirm that application data meets established standards.

· Enter the application information into the company CRM system and Submits application to carriers.

· Records data on status of the application as needed, including approved, canceled, denied, and ID number.

· Scan, sort and files all documents.

· Informs supervisor/agents of discrepancies in applications.

· Answers telephones and gives support to Agents (e.g. eligibility checks, PCP Search, etc.)

Successful candidate will have a positive, professional attitude and be able to work with minimal supervision. Candidate must take initiative, accept responsibility and be flexible/ adaptive to a fast-paced environment. This is an exciting and challenging opportunity if you are a hard-working, motivated, goal oriented individual with admin experience.

Requirements:

· 1 year admin or general office experience

· Bilingual- English and Spanish

· Excellent written and verbal communication skills

Job Type: Full-time/temporary

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