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Growth and Community Engagement

Growth and Community Engagement – CA

GENERAL JOB INFORMATION

Title:

Growth and Community Engagement

Reports To (title):

District Sales Manager

Date Last Revised

03/18/2021

Division

Sales

 

JOB SUMMARY

The Growth and Community Engagement Representative has significant responsibility for implementing and maintaining business relations with Doctors, Medical Groups and the community.  This position works closely with SBHIS’ management team to make SBHIS the “provider network of choice” among physicians, hospitals and other health care professionals.

(1) Providing meaningful programs for community residents including marketing and education of SBHIS products directly resulting in membership growth, (2) strengthen member relations through specific marketing and education initiatives resulting in greater member retention (3) building community coalition’s partnerships to specifically increase enrollment and member retention and (4) promoting SBHIS programs and related initiatives.  Promotes SBHIS products and directly assists with accomplishing outreach and enrollment goals.

 

 

Key Duties and Responsibilities

Visit 30 offices a week to develop and maintain relationships

Develops and maintains relationships with Doctors and Medical groups

Serve as a liaison between SBHIS and local providers 

Conducts compliant marketing and education presentations to targeted partners

Generate leads in order to assist the Sales Team to reach and accomplish the monthly enrollments goal

Thoroughly and accurately documents all program activities regarding the effectiveness of the programs

Participates in strategy meetings as necessary and make recommendations regarding SBHIS projects

Ensures all events, activities, communication, materials, media, promotions, etc. meet corporate and CMS rules and regulations

Continually monitors activities of health industry competitors and provides information to management

Work with agent leader to place agents in provider offices and maintain the relationship to ensure positive results

Assists in preparation of all marketing and education events, activities and all presentations to eligible partners and provider partners, etc.

Schedule and attend providers in-service and IPA’s meetings and track all visits and activities

Develop and cooperate with IPA’s provider representative to get access to new offices

Assumes other responsibilities as required or requested by upper management

 

 

 

 

 

 

 

 

 

Education

 

Education Level

Education Details

Required/Preferred

A Bachelor’s Degree in Marketing or  related field or equivalent work experience

 

Preferred

 

 

 

 

Work Experience

Experience Level

Experience Details

Required/Preferred

2+ yeas of sales and/or marketing

Experience in HMO/Managed Healthcare or with the community leaders

 

 

Preferred

Positive attitude, exemplary attendance and reliable team member.

 

Required

The employee must be flexible to work or to swing shifts.

 

Required

Excellent people manager, open to direction and collaborative work style and commitment to get the job done.

 

Required

Proven leadership and ability to drive sales teams.

 

Required

 

Licenses and Certifications

Licenses/Certifications

Other Licenses/Certifications

Required/Preferred

Life and Health License

 

preferred

 

Skills

Skill Sets

Other Skills

Proficiency

Demonstrated interpersonal/verbal/listening communication skills

 

Advanced

Ability to work independently

 

Advanced

Ability to work as part of a team

 

Advanced

Ability to work in a fast paced environment with changing priorities

 

Intermediate

Knowledge of community, state and federal laws and resources

 

Intermediate

Ability to represent the company with external constituents

 

Intermediate

Ability to influence  internal and external constituents

 

Intermediate

Demonstrated customer service skills

 

Intermediate

Demonstrated time management and priority setting skills

 

Intermediate

Other

Ability to plan, organize, and adapt

advance

Other

Ability to work calmly under pressure

Intermediate

 

Technology

Technology

Other Technology

Proficiency

Required/Preferred

Microsoft Outlook

 

Intermediate

Required

Microsoft PowerPoint

 

Intermediate

Required

Microsoft Excel and Access

 

Intermediate

Preferred

Microsoft Word

 

Intermediate

Required

 

Languages

Languages

Other Languages

Required/Preferred

Other

Bilingual in Spanish helpful but not necessary

Preferred

 

 

PHYSICAL DEMANDS AND WORKING CONDITIONS

Physical Demands

Physical Demand

None

Seldom

Occasionally

Frequently

Reading

 

 

 

X

Writing

 

 

 

X

Sitting

 

 

 

X

Standing

 

 

 

X

Walking

 

 

 

X

Bending, stretching or reaching

 

 

 

X

Driving

 

 

 

X

Talking on the phone, person-to-person, and in group

 

 

 

X

Hearing on the phone, person-to-person, and in groups

 

 

 

X

Vision for near, midrange, far, peripheral, depth and color

 

 

 

X

Use of computer

 

 

 

X

Use of telephone

 

 

 

X

Use of office equipment

 

 

 

X

Pushing/pulling/lifting/carrying from 5 to 25 lbs.

 

 

X

 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

 

Working Condition

None

Seldom

Occasionally

Frequently

Exposure to extreme heat

 

 

 X

 

Exposure to confined areas

 

 

X

 

Exposure to high places

 

X

 

 

Exposure to noise

 

 

X

 

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

May spend up to 75% of time traveling

May spend up to 25% of time at a office setting

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