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Office Administrative Support - AZ

Office Administrative Support – AZ

SBHIS Medicare Solutions is an insurance agency dedicated exclusively to helping Medicare beneficiaries find the plan that best suits their needs. All of our services are free of charge. Our company’s mission is simple, we believe in “Making Medicare Easier,” and everything we do revolves around this. Our company’s core values require that we treat everyone with care and integrity. Our values support a culture that is innovative, diverse, and quickly adapts to change.

The Office Administrative Support will oversee and administrative all aspects of the AZ Office. In addition, works collectively with agents and supports the teams’ efforts in achieving Customer Satisfaction, revenue generation, and achieving long-term goals in line with company vision and values

Serves as subject matter expert on all sales administrative processes, communicate with customers, agents, employees and other Individuals to answer questions and explain information

Develops relationships with agents to assist them in any sales issues or concerns

Handles agents’ concerns over the phone, by e-mail or in person.

Serves as a key company liaison with all agents and key departments within the company and Health Plan carriers.

The ability to plan, organize, and adapt.

Provide in the field problem solving.

Develop, grow and maintain relationships with medical groups, provider and community contacts

Assists in office inventory by ordering marketing materials, supplies or services

Complies with Medicare, Medical, and state sales, marketing and enrollment requirements

Comply with Medicare, Medical, and state sales, marketing and enrollment requirements

Ensure positive and effective relationships are established and maintained with Customer, employees and sales agents.

Adheres to all company policies, procedures and business ethics codes.

Performs other duties as assigned.

Job Type: Full-time

Salary: $17.00 – $20.00 per hour

Benefits:

Paid time off
Schedule:

8 hour shift
Experience:

Customer service: 1 year (Preferred)
Language:

Spanish (Preferred)

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