Growth and Community Engagement Specialist-  San Francisco, CA

Position: Growth and Community Engagement Specialist – Bilingual English/Chinese.

SBHIS is an insurance agency dedicated exclusively to helping Medicare beneficiaries find the plan that best suits their needs, all of our services are free of charge. Our company’s mission is simple, we believe in “Making Medicare Easier,” and everything we do revolves around this. Our company’s core values require that we treat everyone with care and integrity. Our values support a culture that is innovative, diverse, and quickly adapts to change.

JOB SUMMARY

Our Outreach team plays a crucial role in reaching out to Medicare seniors in the community to promote client growth, and Growth and Community Engagement are an integral part of this team. One of the key responsibilities of a Growth and Community Engagement is to build and nurture relationships with community leaders to facilitate engagement with Medicare-eligible seniors. This requires a high degree of flexibility, creativity, teamwork, and problem-solving skills to be effective.

In addition to engaging community leaders, Growth and Community Engagement are responsible for establishing and maintaining mutually beneficial relationships with local organizations. They also work to promote SBHIS Medicare solutions to eligible seniors by connecting with people who are important to our Medicare population. To accomplish these goals, Growth and Community Engagement need to be skilled at marketing and adept at building and nurturing relationships

Visit 20 to 30 offices a week to develop and maintain relationships

Develops and maintains relationships with Doctors, Medical groups and the Community

The task at hand is to conduct research and gain a comprehensive understanding of the influencer and community partner network in your specific market Serve as a liaison between SBHIS and local providers

The job involves prospecting and making cold calls to businesses within your designated territory, including but not limited to senior buildings, libraries, churches, senior groups, and other similar entities

The primary objective is to impact prospect acquisition and lead generation targets for each center within your assigned territory by utilizing community relationships to engage with Medicare seniors

Collaborating with community leaders to identify potential avenues for expanding and developing new channels of client growth

Coordinating all aspects of the events, both internally and externally, to ensure that they are captivating, attract significant participation, and effectively generate leads

Generate leads at least 200 a month in order to assist the Sales Team to reach and accomplish the monthly enrollments goal

Event Planning:

Creating and overseeing a calendar of events, covering a period of at least six weeks, in collaboration with local community leaders within the assigned territory

Coordinating all aspects of the events, both internally and externally, to ensure that they are captivating, attract significant participation, and effectively generate leads

Clearly communicating the goals, strategies, and expectations for each event with the Business Development Director and Managers

Ensures all events, activities, communication, materials, media, promotions, etc. meet corporate and CMS rules and regulations

Assists in preparation of all marketing and education events, activities and all presentations to eligible partners and provider partners, etc

Sales:

Proactively collaborating with local community leaders to create community outreach opportunities and increase field account engagement

Keeping abreast of internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new services, workstreams, and initiatives

Planning lead generation and community engagement activities at least two weeks in advance to effectively develop and maintain a lead pipeline

Continually monitors activities of health industry competitors and provides information to management

Work with agent leader to place agents in provider offices and maintain the relationship to ensure positive results

Assists in preparation of all marketing and education events, activities and all presentations to eligible partners and provider partners, etc.

Schedule and attend providers in-service and IPA’s meetings and track all visits and activities

Coordinating with the Business Development Director to establish and sustain relationships with the agents

Assumes other responsibilities as required or requested by upper management

Requirements and Qualifications:

Education: A Bachelor’s Degree in business, marketing or communications or a health or human services field, or a high school diploma with sufficient experience.

Experience: Prefer one year of experience in a field marketing role for a health care provider, or in an information and referral resource role within the senior network

Ability to work in and promote teamwork.

Solid written, verbal and interpersonal communication skills.

Ability to work professionally, cohesively, and collaboratively with staff, partners and with organizations serving the senior community.

Ability to work flexible and sometimes unpredictable hours to include weekends.

Organized, detail-oriented and able to time manage.

Solid Knowledge of Microsoft Windows software.

Reliable transportation.

Bilingual (Chinese /English)

Ability to work independently with little supervision

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