CSR – Customer Service Representative in San Jose, CA
Medi Healthcare Solutions is Rapidly Growing! We are a call center, specialized in supporting insurance agencies and their agents; Our clients help people with Medicare find the plan that best suits their needs.
We are hiring experienced Customer Service Representatives to join our Team! If you are a hard working professional, MHS is a great place to grow your career. We offer full time positions, paid training and bonuses throughout the year.
Responsibilities and Duties
The Representative will be responsible for the following tasks:
Able to handle a high volume of calls daily
Lead management; Work assigned (company generated) leads in a timely manner directed by management.
Maintain up to date and clear information about assigned leads in company lead management system.
Complete the necessary calls to achieve/Exceed your monthly sales target (as instructed by management).
Follow up on your book of business within the time allocated by management.
Display a courteous and empathetic attitude to all customers
Communicate with field sales representatives to provide pertinent information.
Qualifications and Skills
Must be able to set appointments for pre-existing clients and new prospects for health care insurance. We require AGGRESSIVE, SELF MOTIVATED AND DEPENDABLE Individuals that have call center experience (inbound and outbound). We are looking for a phone pro who knows how to make the most of opportunities.
-Bilingual Preferred – English/Spanish/Vietnamese/Mandarin/Cantonese/Tagalog
-Background Check Required
Company offers growth through training and assistance in licensing for health & life Insurance.
Job Type: Full-time
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